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Rosemary Richey, Auteur | Oxford : Oxford University Press | Oxford business English | 2007, cop. 2007English for Customer Care is suitable for people who have direct contact with customers in a variety of contexts, including hotels, banks, helpdesks and call centres. Students learn the language skills, professional techniques, and specific st[...]Livre
Tom Ricca-McCarthy, Auteur ; Michael Duckworth, Auteur | Oxford : Oxford University Press | Oxford business English | cop. 2009English for Telecoms and Information Technology teaches students how to communicate effectively in these converging sectors. English for Telecoms and Information Technology covers a range of subjects, including mobility, software, services, an[...]Livre
Tech Talk is a new course in practical, everyday communication for the international workplace. Tech Talk equips learners for real-life, hands-on tasks like describing a problem, giving instructions, explaining functionality, or offering help. F[...]Livre
Vicki Hollett, Auteur ; John Sydes, Auteur | Oxford : Oxford University Press | Oxford business English | cop. 2005Tech Talk is a new course in practical, everyday communication for the international workplace. Tech Talk equips learners for real-life, hands-on tasks like describing a problem, giving instructions, explaining functionality, or offering help. F[...]Livre
ech Talk is a new course in practical, everyday communication for the workplace. Tech Talk equips learners for real-life, hands-on tasks like describing a problem, giving instructions, explaining functionality, or offering help. From maintenan[...]