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Résumé :
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English for Cabin Crew teaches students how to communicate clearly, assertively, and politely in a range of different on-board situations. English for Cabin Crew has eight units, organised around the sequence of a flight: from introductory and pre-flight information, through to descent, landing, and layover. English for Cabin Crew also covers a range of related topics, such as how to explain meals and services, solving seating problems, and attending to sick passengers. Published On: 2010-09-15
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